Question 1

Can I receive styling assistance?

Accepted Answer

Yes — our in-store stylists are available throughout the day to help you choose fabrics, colours, and styles suited to your occasion, completely complimentary.

Question 2

Can I reserve products before visiting?

Accepted Answer

For select bridal and festive pieces, we can hold an item for a short period ahead of your visit. Just call or WhatsApp our team with the details and we'll do our best to assist.

Question 3

Can I bring family members?

Accepted Answer

Absolutely — our showroom is designed to be family-friendly, with a comfortable customer lounge so everyone can relax while you shop together.

Question 4

Do you help with wedding shopping?

Accepted Answer

Yes, wedding shopping is one of our specialities. Our stylists offer dedicated bridal consultations to help you plan outfits across every wedding function.

Question 5

How long should I plan for my visit?

Accepted Answer

Most customers spend 45 minutes to an hour browsing, though bridal and family shopping visits often take longer. We never rush — take the time you need.

Question 6

Do you have Kanchipuram Silk Sarees?

Accepted Answer

Yes, we carry an extensive curated range of authentic Kanchipuram silk sarees, hand-selected for their weave, zari work, and craftsmanship.

Question 7

Do you sell Men's Traditional Wear?

Accepted Answer

Yes — our Men's Collection includes sherwanis, kurtas, and formal traditional wear suited for weddings, festivals, and everyday occasions.

Question 8

Do you have Kids Collections?

Accepted Answer

Yes, we offer festive and wedding wear for children, including coordinated family looks so your little ones match the celebration in style.

Question 9

Are seasonal collections available?

Accepted Answer

Yes, we refresh our showroom with seasonal arrivals throughout the year, reflecting the latest weaves, colours, and festive trends.

Question 10

Do collections change throughout the year?

Accepted Answer

They do — while our core bridal and traditional ranges are always available, we introduce new festive and seasonal edits several times a year.

Question 11

Do you offer gift wrapping?

Accepted Answer

Yes, we provide thoughtful gift packaging for any purchase, ideal for gifting on weddings, festivals, and other special occasions.

Question 12

Can I place bulk orders?

Accepted Answer

Yes, we accommodate bulk orders for weddings, family functions, and corporate gifting. Speak with our team in-store to discuss your requirements.

Question 13

Do you provide alterations?

Accepted Answer

Yes, basic alteration and tailoring assistance is available for select garments to help you get the perfect fit.

Question 14

Can I exchange purchased products?

Accepted Answer

Yes, exchanges are accepted within a reasonable timeframe on unused items with the original bill. Please see our exchange policy for full details.

Question 15

Do you support corporate orders?

Accepted Answer

Yes, we work with businesses on corporate and festive gifting orders. Reach out to our team to discuss quantities and customisation.

Question 16

Which payment methods are accepted?

Accepted Answer

We accept cash, all major debit and credit cards, UPI, and net banking for your convenience.

Question 17

Do you accept UPI?

Accepted Answer

Yes, UPI payments through any major app are accepted at our billing counter.

Question 18

Can I pay by credit card?

Accepted Answer

Yes, all major credit and debit cards are accepted at the showroom.

Question 19

Is EMI available?

Accepted Answer

EMI options are available on select bank credit cards for higher-value purchases. Ask our billing team for eligibility during your visit.

Question 20

Do you provide GST invoices?

Accepted Answer

Yes, a GST-compliant invoice is provided with every purchase, and can be issued in your business name on request.

Question 21

Is parking available?

Accepted Answer

Yes, we offer easy customer parking right outside the showroom, with additional street parking nearby.

Question 22

Is the showroom wheelchair accessible?

Accepted Answer

Yes, our showroom has step-free access and wide aisles designed for comfortable movement for all visitors.

Question 23

Can I book an appointment?

Accepted Answer

While walk-ins are always welcome, we recommend booking ahead for bridal styling consultations so we can dedicate a stylist to your visit.

Question 24

What are the business hours?

Accepted Answer

We're open Monday to Saturday from 9:30 AM to 9:30 PM, and Sunday from 10:00 AM to 8:00 PM.

Question 25

Is there customer seating?

Accepted Answer

Yes, our customer lounge offers comfortable seating for family members while you browse or try on outfits.

Question 26

What is your exchange policy?

Accepted Answer

Unused items in original condition with the original bill can be exchanged within a reasonable timeframe. Our team can walk you through the details in-store.

Question 27

How is my personal information handled?

Accepted Answer

We collect only the information needed to serve you well, such as contact details for order updates. Read our full Privacy Policy for more information.

Question 28

Where can I find your terms of service?

Accepted Answer

Our full Terms & Conditions covering showroom policies and purchases are available on our Terms page.

Question 29

How does billing work?

Accepted Answer

Billing is handled at our dedicated counter with transparent pricing and a GST invoice issued for every purchase, whether paid by cash, card, or UPI.

Frequently Asked Questions

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